1. What Are Cookies
Cookies are small text files that are stored on your computer or mobile device when you visit our website. They allow us to remember your preferences and improve your browsing experience.
2. How We Use Cookies
We use cookies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the website to function properly:
- Authentication and security
- Session management
- CSRF protection
- Load balancing
2.2 Functional Cookies
These cookies enhance your experience:
- Remembering your preferences
- Language settings
- Theme preferences (light/dark mode)
- Form auto-save functionality
2.3 Analytics Cookies
These cookies help us understand how you use our service:
- Page views and navigation patterns
- Feature usage statistics
- Performance metrics
- Error tracking
2.4 Marketing Cookies
These cookies help us provide relevant content and advertisements:
- Personalized recommendations
- A/B testing
- Conversion tracking
3. Third-Party Cookies
We may use third-party services that set their own cookies:
3.1 Payment Processors
- 2Checkout (Verifone)
- PayPal
- Stripe (if applicable)
3.2 Analytics Services
- Google Analytics
- Mixpanel
- Hotjar
3.3 Customer Support
- Intercom
- Zendesk
- Crisp
4. Cookie Management
4.1 Browser Settings
You can control and manage cookies through your browser settings:
- Chrome: Settings → Privacy and security → Cookies
- Firefox: Preferences → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions
4.2 Opt-out Options
You can opt out of certain cookies:
- Google Analytics: Google Analytics Opt-out
- Third-party advertising: Your Online Choices
5. Impact of Disabling Cookies
Disabling certain cookies may affect your experience with our service. Essential cookies cannot be disabled as they are required for the service to function. Disabling other cookies may result in reduced functionality or personalized features.
6. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes.
7. Contact Us
If you have any questions about our use of cookies, please contact us at:
Email: privacy@zphorm.com
Subject: Cookie Policy Inquiry
8. Cookie List
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| zph_session | User session management | 24 hours | Essential |
| zph_theme | Theme preference | 1 year | Functional |
| _ga | Google Analytics | 2 years | Analytics |
| zph_ab_test | A/B testing | 30 days | Marketing |